Schneider Electric Receives SAMA Award for Outstanding Corporate Performance in Strategic Customer Management
(Rueil-Malmaison - June 19, 2007) - Schneider Electric has been honored by the Strategic Account Management Association (SAMA) with an award for its outstanding corporate performance in strategic customer management. The annual award was presented this year to Schneider Electric's Global Business Development (SGBD) program and its leader, Senior Vice President Jean-Marc Debeaux, for their work in delivering value added services to a select group of worldwide strategic accounts.
Schneider Electric stood out from the other nominees for its effective management of its Strategic Accounts, the value added of the services offered to its leading global customers, the SGBD program's sales strategy and its operational deployment in the global marketplace.
"This award is a real encouragement for the entire SGBD team," said Jean-Marc Debeaux, SGBD Senior Vice President. "Our commitment to making our businesses customer-centric is paying off around the world. The SGBD program has been highly successful in a short period of time. Initially planned to manage 50 large customers, it is now leveraging 70 Global Strategic Accounts. SGBD defines and implements Schneider Electric's strategic account strategy and in every host country, our customers appreciate the personalized support they get from Schneider Electric."
Schneider Electric and SAMA share a similar commitment and vision to create greater customer value," said Bernard Quancard, President of the Strategic Account Management Association. "The success of the SGBD stems from Schneider Electric's commitment to be totally customer-centric to serve customers globally."
SGBD: a dedicated organization
Schneider Electric's SGBD program is a dedicated organization for global enterprises interested in developing special relationships with their key suppliers. To serve them, the Group offers preferred supplier contracts to ensure that they enjoy high-level contacts.
Thanks to shorter communication and decision-making circuits, SGBD can leverage resources across the Group and around the world very quickly to provide the right solutions and services at each stage of a company's international expansion and achieve the highest level of customer satisfaction.
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